**Web Ref: 17526**
3-6-month contract | Commence Immediately | Possibility of Extension| Fyshwick Location | $42.45 - $46.83 per hour plus 10.5% superannuation
**OVERVIEW**
Our Federal Government client is currently seeking a Debt Officer to join their team at the APS4 level. Within this role you will work under general supervision and will need to be a self-motivated team player, be innovative, prioritise work, meet deadlines, pay attention to detail and undertake all activities associated with the role.
**YOUR RESPONSIBILITIES**
- Under direction, assist and provide management support including the APS5 team supervisor
- Conduct research and investigation into client accounts relating to debt
- Meet KPIs relating debt activities
- Liaise with clients as it relates to debt management
- Provide a high level of data entry processing duties to assist the receipting and invoicing as required
- Assist with client call center
- Provide administrative support to senior staff
- Monitor and update working procedures for the debt management as changes occur
- Application of legislative penalties relating to debt
- Client program debt reporting and Department debt reporting
- Client debt liaison, accounts receivable, payment processing, client invoicing and invoice receipting
**EXPERIENCE / REQUIREMENTS**
- Strong customer service skills
- Strong communication ability via phone
- Experience with retail or have previous Accounts Receivable experience
- You must be committed to high quality client service delivery to the department and key stakeholders
**IMPORTANT TO NOTE