1. Part-time Permanent – 3 days a week located in Campbelltown
2. $86k - $92k inclusive of Super + Salary Packaging
3. Small & supportive team to help you find your feet & thrive!
The Centre for Women’s, Children's & Family Health has a commitment to employing women from diverse backgrounds. The Benevolent Society considers being a woman is a genuine occupational qualification for this position under s. 31 of the Anti-Discrimination Act 1977 (NSW)
We are Australia’s first charity, providing a range of Disability, Child, Youth and Family and Aged Care services across New South Wales, Queensland, and South Australia. We are an independent, non-religious service provider which supports people to live life their way. Our vision is for a just society where all Australians can live their best life. We use our practice wisdom to mobilise social movements that advocate for anyone in need and create social change.
Your new role
As a Intake Counsellor, you will be the first point of contact to provide timely and effective intake and referral services, providing crisis and short-term intervention and support to women, young people and children either over the phone or in person.
Duties
4. Act as a first point of contact for those contacting the service, providing timely and effective contact, advice and referral services to the community and clients
5. Provide crisis intervention and support to women, young people and children over the phone, in person or via other technological means
6. Undertake psychosocial assessment to identify effective intervention and support
7. Provide intervention, referral and advocacy to support individuals and families to access appropriate resources and services, both within The Benevolent Society and with external agencies and service providers
8. Provide face to face, video and telephone counselling services to people presenting with grief, trauma, identity, relationship, parenting, drug and alcohol, domestic violence and mental health issues
9. Engage clients using appropriate strengths based assessments and risk minimisation processes, including Safety Planning
10. Assist clients to engage with wrap around services directly, as appropriate
11. Plan, develop and facilitate, or co-facilitate therapeutic groups and workshops for women, children and young people
Our Benefits
We support people to live their best life. That includes you, our employee. A best life is deeply personal. It can change as life changes. Here are a few things you might be interested in:
12. Salary Benefits - You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
13. Motor Vehicle Packaging Options – to suit your lifestyle.
14. Work/Life Balance - Flexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.
15. Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years Wellness - Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.
16. Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
17. Our Reconciliation Commitment – All First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group and have the opportunity for cultural and professional development that supports career pathways.
Skills and Experience
18. A cover letter addressing the selection criteria (found in position profile) MUST be submitted along with your application to be considered.
19. A degree in social work or psychology, or similar
20. Experience providing counselling services and group work
21. Knowledge of wrap around and referral services available
22. Excellent understanding of child protection issues such as drug and alcohol use, domestic violence, mental health issues and the impact of trauma and the effect on child behaviour and development
23. Ability to quickly and effectively evaluate the needs of a client who may be in crisis and identify potential referrals that may meet their needs
24. Ability to work under pressure
25. Ability to apply counselling theories, skills and knowledge to clients
26. Experience facilitating programs for individuals and groups
27. Good relationship building skills wth the ability to quickly build rapport with different stakeholders
28. Good negotiation, liaison and advocacy skills
29. Understanding of the needs of diverse communities such as Aboriginal and Torres Strait Islander, culturally and linguistically diverse (CALD), and gay, lesbian, bisexual, transgender and intersex (LGBTI) communities
30. Post Graduate qualifications in Counselling would be advantageous
Apply online today or contact Kristy Organ on 0420 959 675.
Intake Counsellor Position Profile