Event Experience Manager
This role is a key position within our hospitality group. We are looking for an individual with extensive experience in event management and planning.
About You
We are seeking candidates who have excellent organizational skills, a strong service-oriented mindset, and the ability to thrive in a fast-paced environment.
Key Responsibilities
* Function Planning & Execution
o Manage guest communications for bookings & function requests.
o Arrange walk-throughs and secure desired space.
o Create detailed run-sheets and provide them to internal teams 2 weeks prior to the function.
* Customer Service
o Secure beverage and food offerings.
o Offer knowledgeable, accommodating and personalized service.
* Operations Management
o Communicate with FOH team (Bar & Venue Manager) to ensure accurate stocking and staffing for all functions.
o Communicate with BOH team to ensure smooth operations of food preparation and service, including accommodation of dietary requirements.
What We Offer
We provide opportunities for career growth and development within our respected hospitality group. This includes access to ongoing professional development, tastings, supplier events, and comprehensive onboarding and training.