Business Analyst, Talent & Culture - Docklands, Melbourne
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About Us
ANZ's **** strategy is transforming our bank to win the preference of customers, shareholders and the community.
ANZ will achieve this by focusing on four strategic pillars – customer first, simplicity, resilience and delivering value.
About The Role
Role Type: Full time, permanent – multiple roles*
Role Location: 833 Collins Street, Docklands VIC ****
ANZ is at the beginning of a multi-year transformation program overseen by the Board and Executive Committee.
Talent & Culture (HR) has multiple deliverables around organisational design, culture, capability, performance and remuneration.
As a Business Analyst you'll translate insight from data and stakeholders into clear recommendations, and partner closely with Talent & Culture, Finance and Tech to deliver outcomes that improve employee experience and business performance.
What will your day look like?
Partner with Workstream Leads and Project Managers to plan workstream deliverables and turn fuzzy problems into clear, testable requirements.
Create and maintain core BA artefacts including process maps, business requirements, user stories/specs, decision and assumption logs.
Build and iterate reporting and dashboards to track progress, outcomes and benefits against target state.
Combine qualitative insights and quantitative data to surface patterns, opportunities and gaps; translate findings into options and recommendations.
Design delivery plans, conduct discovery and facilitation workshops, and maintain momentum through tight cadence and visual management.
Improve processes end-to-end: streamline handoffs, clarify roles, set controls and document the future state.
Identify and manage risks, issues and dependencies; escale with succinct analysis and actions.
Support governance and operating rhythms – status, stage gates, prioritisation – ensuring decisions are auditable.
What will you bring?
Demonstrated experience using project management techniques (e.g. RAID, Agile) in cross-functional programmes.
Proven track record in applying enterprise delivery standards and producing high-quality artefacts across project lifecycles.
Excellent communication skills, including the ability to convey information orally, in writing and visually.
Proven stakeholder engagement skills and ability to influence across a range of stakeholder groups.
Analytical problem solving and critical thinking to understand problems, root causes and inform balanced solutions.
Exceptional attention to detail and high levels of accuracy in work outputs, including report writing and detailed documents.
Ability to appreciate difficult problems and work autonomously on high-complexity tasks.
Proficiency in business analysis tools and documentation standards (e.g. MS Project, MS Excel, Tableau).
Domain knowledge of Talent & Culture programs and risk management frameworks (desirable).
Experience on enterprise culture and/or organisational transformation programmes (desirable).
Relevant tertiary qualifications and/or Business Analysis certifications.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
You'll have the resources, opportunities and support needed to take the next big step in your career.
We offer flexible working arrangements and a range of benefits including health and wellbeing services and discounts on selected products and services.
At ANZ, we celebrate diverse backgrounds, perspectives and life experiences.
We welcome applications from everyone and encourage you to discuss any adjustments you may require to our recruitment process or the role.
If you have a disability or access requirement, please let us know or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit .
You can apply for this role by visiting ANZ Careers and searching for reference number ******.
Job Posting End Date 17/12/2025 11.59pm, (Melbourne Australia)
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