Step Up Support Services is a large disability support company providing support for clients within their homes and in the community.
We are seeking a receptionist for our main office for a 9-5 role who in addition to greeting visitors will have the following administrative role within the operations team.
Oversight of day to day office needs such as opening and closing (basically you need to make sure the things go where they need to be and no one forgets to put the bins out)
Coordinating staff training needs for the scheduling team ensuring that staff meet compliance requirements for client programs. Booking staff into internal training with our team, supporting staff to complete external training courses and
New staff onboarding and monitoring ongoing staff compliance.
Ensuring that our disability houses and centres are well stocked and supplies are monitored and restocked as needed.
To be able to perform this role you will need:
* To be friendly and engaging with the ability to interact with staff and clients both in person and on the phone. You must have very clear English due to the nature of disability phone support.
* Have high attention to detail and be a bit of a list ticker
* Be very proficient with technology as we rely on customized project management software. You will need to be able to learn how to setup your own workflows and automations. If you don't embrace the latest in tech and the digital works, this role won't be for you.
* Be a bit of a Karen…… We are in compliance heavy industry and we need someone who will make sure things get done
* Basically we need you to have the warmth of an Olaf hug and the determination of Elsa storming up a mountain.
If this sounds like you, let's have a chat