Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in‐store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Our Wendouree store is hiring a Retail Consultant to join the team on a Part‐Time basis. Working in a Telstra Retail Store is not "just a job"; it's an opportunity for tech‐curious problem solvers to build a meaningful career within a market leader. It is a target‐driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.
What We Offer
* Team performance‐related commission, with your first 2 months guaranteed, while you're getting up and running
* 30% off Telstra services
* Continuous training from management, to keep enhancing your skills and helping you grow
* Telstra SIM card
* Exclusive discounts and offers across 240 brands and partners
* 16 weeks paid parental leave for primary and secondary carers
We have plenty of training and career‐growth opportunities, and exclusive discounts across hundreds of brands and partners.
What You'll Do
* Showcase your X‐factor and support customers in the store
* Be continually trained up on all the latest cutting‐edge tech and gadgets
* Use your knowledge, progressive sales approach and consultative service skills to provide solutions for customers
About You
* You can easily build a connection with a variety of new and existing customers
* You can quickly develop customised solutions for customers
* You've got a drive to reach (and exceed) sales targets and KPIs
* You're hungry to learn and grow within the role (and beyond)
* You have experience in a customer‐facing role
* You love being in a fast‐paced, busy retail environment, where you can spin plates while still providing excellent customer service
Working With Us
We are a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra; discuss flexibility, pronouns and reasonable adjustments during the recruitment process.
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