R&J Batteries is one of the largest battery and lubricant distributors across Australia and New Zealand. We're proudly family-owned and passionate about what we do
We're looking for a Customer Service Representative to join our team. If you love being on the road, connecting with customers, and delivering top-notch service, this is your chance to energize your future Drive business growth with established accounts plus new business development.
We value our people - a strong team environment is what keeps us charged
ABOUT THE ROLE
You will be pivotal to our business. As a Sales and Customer Service Superstar, you will take ownership of an existing list of customers. We love our customers and want you to love them too
You will be responsible for making deliveries of high-quality products to your customers, whilst also building relationships and making sales. You thrive on providing superior service and enjoy a varied, fast-paced role.
The main focus of this role includes:
* Out on the road, selling and delivering batteries and accessories to trade/wholesale customers including farmers
* Manage an existing set of clients and build genuine relationships with them encouraging repeat business
* Pick and pack your daily deliveries before heading out on the road
* Complete accurate sales paperwork. We love attention to detail and so do our customers
* Represent our brand with pride and professionalism
* Consignment and stock rotation of products at customer sites
* Being a product knowledge superstar - we will teach you everything you need to know
* Live our values
Hours: Monday to Friday 8:00am to 5.00pm (40-hour week) with Rostered Saturday mornings (paid at penalty rates)
WHAT DO YOU NEED?
* MR licenced, or willing to obtain one
* Forklift licenced, or willing to obtain one
* Willing to work away from home 1 night per week or fortnight as required. All work expenses will be paid by company + you will receive a pre-tax allowance of $100 for each night away.
* Licensed and confident to drive a manual vehicle preferred
* Self-motivated with strong communication skills and comfortable speaking to all personalities
* Computer literacy for reporting and customer management
* Physically fit & must be able to lift repetitively up to 30kg
* Customer service experience with a passion to help our customers and achieve sales goals
* Driven to learn new products and processes.
* High attention to detail
* Great presentation is required, as you are the face of the Company (Uniform, safety boots and PPE provided)
* Like to have fun
WHAT'S IN IT FOR YOU
* Branch bonus
* A supportive team culture with ongoing training and career development
* Amazing discounts on our products
* Rewards & recognition
* Regular performance reviews
* Uniform
* Have your Birthday off PLUS get an annual Re-Charge Day off
* Employee Assistance Program and a safe work environment.
Apply now and help us power Australia—one battery at a time. Check us out on rjbatt.com.au
If you can live and breathe our Company values (Respect, Mateship, Honest, Do it Once-Do it Right and Have Fun), then you will be part of our ongoing success These values define who we are, what we do and how we do it
Shortlisted candidates will need to undergo a medical and provide a police check and driver's licence report.
Thank you for your interest to join our family. Due to the high volume of applications, only short‑listed candidates will be contacted.
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