Overview
Join to apply for the Business Analyst role at Toll Group. This role is focused on Defence logistics as part of the Defence Theatre Logistics (DTL) contract, based at Derwent Barracks, Hobart. You will act as a bridge between operations, IT, and commercial teams, providing insights, analysis, and recommendations to keep the contract performing at its best.
This is more than just analysis. It’s about solving problems, connecting stakeholders, and delivering improvements that matter.
Why join Toll
When you join Toll Group, you’re joining a global team of more than 16,000 people driven by one shared purpose: to deliver what matters. We offer:
- Industry-leading training and career development.
- Supportive, inclusive teams with approachable leaders.
- Opportunities to grow across a global logistics network.
- A role where your insights have national impact.
How You’ll Make The Right Impact
As a Business Analyst, you’ll play a key role in ensuring Defence logistics operations run efficiently and in line with contract expectations. Reporting to the Operations Manager, you will:
- Analyse data, systems, and processes to identify trends, risks, and improvement opportunities.
- Gather and document business and functional requirements with operational and contract stakeholders.
- Develop process maps, data models, and root cause analyses to support projects and operational changes.
- Monitor KPIs and service levels, providing dashboards, reports, and evidence-based insights.
- Collaborate with IT, operations, and commercial teams to deliver solutions aligned to Defence needs.
- Support continuous improvement initiatives, digital tools, and automation opportunities.
- Assist in contract governance activities through reporting and performance tracking.
What You’ll Bring
We’re looking for motivated professionals who bring:
- 3–5 years’ experience in business analysis, reporting, or process improvement.
- Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).
- Relevant tertiary qualifications in Business, Supply Chain, IT, or related fields; formal Business Analysis training or certification is highly regarded.
- Robust requirements gathering, process mapping, and stakeholder engagement skills.
- Proficiency with Excel and data visualisation/reporting tools (Power BI, SQL).
- Understanding of ERP/WMS systems and their integration with operations.
- Excellent communication skills, with the ability to present analysis clearly to non-technical audiences.
- Strong analytical and critical thinking abilities, with a focus on problem solving.
Eligibility to Apply
- Be an Australian Citizen.
- Be eligible to obtain and maintain an AGSVA Defence Security Clearance (Baseline or higher).
- Be prepared to undertake pre-employment checks including criminal history, medical, and other background assessments.
Next Steps
Submit your resume and a brief cover letter outlining your experience and what motivates you to work with us via the "apply" link. Apply now and help deliver what matters – directly supporting Australia’s Defence capability.
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📌 Business Analyst
🏢 Toll Group
📍 Hobart