National Account Manager – Grocery Channel
Pace Farm, Baulkham Hills, New South Wales, Australia
About Pace
At Pace Farm, we’re proud of our solid family values that have guided us since the 1970s. From humble beginnings, we've grown into one of Australia’s largest egg producers, delivering the freshest, tastiest eggs nationwide. Our vision is simple yet powerful: Eggs for Everyone – ensuring that all Australians have access to nutritious, high‑quality eggs every day. As the leading supplier of farm‑fresh eggs and egg products, our mission is to continue setting the standard in the industry by valuing our people and equipping them with the skills to deliver top‑quality products and service. With egg‑citing growth and expansion on the horizon, now’s a great time to join us and be part of our continued success.
Description
The National Account Manager will lead the grocery channel, managing relationships with major retailers including Coles, Woolworths, Costco, and QSR. This role is central to driving sales performance, ensuring strong product distribution, and maximising category growth. It’s a chance to work with tier‑one partners, influence strategy, and contribute to the long‑term success of Pace Farm as one of Australia’s leading FMCG businesses – all from our Norwest office, just a short walk from the metro.
What You’ll Do
- Manage relationships with key National Accounts including Woolworths, Coles, Metcash, Costco, and QSR.
- Lead customer promotional planning and pricing strategies.
- Deliver on revenue, margin, and volume targets with full P&L; accountability.
- Use market data, shopper insights, and scan data to drive category growth.
- Lead category reviews with customers to optimise brand presence.
- Collaborate with Marketing, Supply Chain, Finance, and Demand Planning teams.
- Build strong relationships with both internal teams and external customers.
- Deliver accurate demand forecasts and promotional plans.
- Monitor performance and proactively address gaps or opportunities.
- Ensure best‑in‑class execution aligned with Pace Farm’s strategic goals.
About You
Are you ready to take the lead on major retail accounts and drive real results? You’re commercially savvy, data‑driven, and thrive on turning insights into action. With experience managing Coles or Woolworths, you know how to build trusted partnerships, lead processes that deliver, and use numbers to tell powerful stories. You bring polish, confidence, and a results mindset to everything you do.
What We’re Looking For
- Minimum 3+ years’ experience in FMCG account management.
- Proven success managing major retail accounts – Woolworths or Coles is essential.
- Strong track record in building and maintaining strategic retailer partnerships.
- Highly analytical and data‑driven, with the ability to turn insights into commercial stories.
- Proficient in IRI / Nielsen; experience with Quantium or Coles Unify highly regarded.
- Advanced skills in Excel and PowerPoint for reporting and presentations.
- Strong negotiation, planning, and communication skills with professional polish.
- Culturally aligned – collaborative, approachable, and relationship‑oriented.
- Tertiary qualification in Business, Marketing, or a related field preferred (not mandatory).
- Confident, credible, and genuine – able to influence with warmth and integrity.
Why Join Pace Farm?
- A collaborative and inclusive work environment that fosters teamwork and growth.
- Access to ongoing learning and development opportunities to support your professional growth.
- Enjoy regular free products and exclusive discounts on gym memberships and hotels.
- Complimentary flu vaccinations to support your well‑being.
- One flexible work‑from‑home day.
Job Details
- Seniority level: Mid‑Senior level
- Employment type: Full‑time
- Job function: Sales and Business Development
- Industry: Farming
Additional Information
To find out more about us, visit
Pace Farm acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia. We are committed to creating an inclusive environment where all individuals, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age background, feel valued and respected. All qualified applicants are encouraged to apply.
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