Assistant Store Manager Various roles, Newstead, Noosa, Maryborough, Toowoomba, BundabergLocation: VIC
Company: Optus
Type: Full Time
Job ID: 164866
Date: 23 April 2025 23:17 PM
Drive connections that matter in every moment. Optus is more than just a telco – we're a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time.
Our 6,000+ team members embrace a 'yes' mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs.
We foster a community that thrives on challenging itself and changing the game, building strong networks and long-lasting relationships through lively collaboration, unwavering support, high flexibility, and daily optimism.
We are seeking a conscientious Assistant Store Manager to join our team and help create lasting customer experiences at stores in Central and South Queensland, including:
NewsteadMaryboroughToowoombaYou will be the heartbeat of our store, working alongside the Store Manager to elevate customer satisfaction and boost team performance.
Your day-to-day responsibilities include: Leading and inspiring: Coach, mentor, and develop your team to shine.Managing operations: Ensure the store runs smoothly, remains welcoming, and maintains positive energy.Customer service: Resolve inquiries with patience and professionalism, leaving customers satisfied.Training: Support onboarding and equip new team members to deliver exceptional service.What makes you a great fit? Experience in retail and innovative practices.Mastery in customer service as an art form.Strong problem-solving skills and decision-making ability.Results-driven, charismatic, and collaborative team supporter.Perks at Optus include: Competitive salary of $80,000 on target total cash (including Super & commissions).Monthly credit of $80 and 25% off Optus products, plus discounts at over 400 retailers.Opportunities to develop skills through Optus U's micro-credentials.Participation in employee networks and diversity initiatives.Access to free counselling and support services, 24/7.Flexible working arrangements—discuss options with us.Even if you don't meet 100% of the requirements, we encourage you to apply—growth and development are part of our journey. Optus values diversity and is committed to providing an inclusive application process.
For accessibility support, contact ****** or call 1800 309 170.
From finding a job to creating your careerWe believe tomorrow is ours to create, guided by five core values that drive us to improve daily, enhance customer experiences, and build a better future.
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