Overview
This position is a great opportunity to grow in an exciting and team focused role leading the continued development of the X-GOLF brand in Western Australia. The key purpose of the role is to work as an Assistant Manager and leader in customer service, operational excellence, and marketing presence throughout the Morley location.
The Assistant Manager will be responsible for rostering, staff coordination and performance, simulator maintenance, customer service, competition and event procedures, store performance, improvement planning, and local area marketing activities in conjunction with the head office team. X-Golf Morley is looking for an energetic and enthusiastic manager to help coordinate and drive BDM, promotional activities, competitions, and events both in-store and throughout the local area.
Responsibilities
* Rostering and payroll management; staff coordination and performance monitoring.
* Simulator maintenance and operational readiness.
* Deliver exceptional customer service and manage competition and event procedures.
* Monitor store performance and drive improvement planning.
* Execute local area marketing activities in collaboration with the head office team.
* Coordinate business development activities, promotions, competitions, and events both in-store and in the local area.
Qualifications & experience
* 2+ years experience in venue management, events, hospitality, booking systems & promotion campaigns.
* People management, customer service, sales, and promotion of new products.
* Experience with Microsoft suite products; proficiency in use of social media platforms, MailChimp, and POS management.
* Tertiary education in Business Management, Community Development, Events & Hospitality desirable.
* Relevant certificates for Responsible Management of Alcohol, First Aid & WHS.
* Approved managers / supervisors' card or willingness to obtain.
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