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Administration and customer services officer

Warrnambool
Barwon Health
Customer Services agent
Posted: 20 February
Offer description

* Enhance your career with the largest regional healthcare service in Victoria
* Enjoy a rewarding position in a supportive team environment!
* Temporary part time opportunity (32 hours per fortnight) until 03/02/2027

About the role

The role of Administration and Customer Service Officer (Grade 1), Community Health is to assist the Carer Support team with customer service and administrative tasks, ensuring excellent customer service for clients, family members, service providers and the public in their initial interaction with the Service. This role also has a focus on high quality admin processes including reconciling invoices, vouchers and other supports offered to carers.

Key Responsibilities

* Perform daily reception and administrative duties, including accurate data entry and timely invoice processing.

* Manage high-volume invoicing, reconciliation, purchase orders, vendor relationships, procurement coordination, reporting, and compliance activities.

* Provide timely, accurate information in response to enquiries regarding services and accounts.

* Comply with Barwon Health, Carer Support and Carer Gateway policies, procedures, documentation standards, and quality improvement requirements.

* Support workplace health and safety by adhering to OH&S policies, legislative requirements, and undertaking other duties consistent with the role.

What we’re looking for

* Appropriate qualifications / experience in administration and office management.
* Current Victorian Driver's Licence

Position Description

Please note Barwon Health will only

All appointments are subject to:

* Satisfactory Police Record Check
* Immunisation Status Clearance
* Working with Children Check (if applicable)

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.

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