Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 Per Hour
Hours Per Week: 16
Location: Wyong Hospital
Requisition ID: REQ648502
Applications Close: Sunday, 3 May
Are you an organised, compassionate professional who thrives in a fast-paced environment? Looking for meaningful work where your skills directly support people in need? Join our Drug & Alcohol (D&A) Service Support team and become a vital part of a service that changes lives every day.
About the Opportunity
As a Drug & Alcohol Administration Officer, you will be at the heart of our service - keeping operations running smoothly while supporting both staff and clients. This is more than an administration role, it is an opportunity to contribute to a team that supports individuals and families affected by alcohol and other drugs.
Based at Wyong Hospital and operating on a rotating weekday roster (Monday to Friday, usually between 8:00am and 5:00pm), you will provide high-level administrative and customer service support, ensuring efficient coordination of systems, communication, and daily operations. In this role you will:
* Provide high-level administrative and customer service support to ensure the smooth day-to-day operation of the Drug & Alcohol Service.
* Coordinate clinic and office systems, maintaining efficient workflows in line with policies and procedures.
* Act as a key communication point, managing enquiries and supporting effective information flow across the team.
* Work with a diverse and sometimes vulnerable client group, delivering professional, responsive, and non-judgemental service under pressure.
For more information about this role, please view the Position Description.
About You
We are looking for someone who has:
* A compassionate, respectful, and non-judgemental approach when working with diverse and vulnerable clients
* Strong organisational skills with the ability to manage competing priorities
* Clear and professional communication with well-developed customer service skills
* The ability to remain calm, adaptable, and effective under pressure
* A commitment to teamwork and supporting positive health outcomes
Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.
Benefits
* Work-Life Balance: Enjoy working part time hours, 17.5% annual leave loading, and paid parental leave.
* Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
* Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
* Career Growth: Advance your career with free professional development courses and secondment opportunities.
Need More Information?
Jacqueline Gillespie
Phone: 4394 8185
Email:
Click here to .
Working for Central Coast Local Health District - NSW Health
Central Coast Local Health District is committed to implementing the Child Safe Standards.
Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston-Dean in our Aboriginal Workforce Development Team at or call 02 4320 3519 for one-on-one support.
Vaccination Requirements
All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:
* Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.
* Category B positions: Vaccination is recommended but not mandatory.
Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.
NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.
Additional Information
An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.
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You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.