Branch Customer Advisor – Banking – Tenterfield
* Are empowered to make a positive difference for customers and communities
* Given the opportunity to learn, grow and achieve.
* Deliver a seamless, consistent, and tailored customer experience every day
We want to hear from candidates with proven experience in delivering exceptional customer experience, regardless of industry.
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Responsibilities
* Support NAB's Tenterfield by being the first point of contact for our customers; putting them at the centre of everything you do.
* Identify the most suitable products and services for customers: account opening, unsecured lending and banking transactions.
* Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.
Qualifications
* Passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
* Team player with keen eye for detail ensuring every transaction is efficient and accurate.
* Customer centric thinking and appreciation for inclusion and the diversity of our customers.
Hours
Monday to Friday 9:00am – 1:00pm.
Benefits
* Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurance.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits including parental, religious, special, sporting activities and volunteer leave.
Diversity & Inclusion
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
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