Visual Merchandising Excellence Lead
In this pivotal role, you will be responsible for shaping the in-store customer experience by driving visual merchandising standards across multiple locations. Your expertise in creating captivating displays and collaborating with cross-functional teams will elevate our brand presence and drive sales.
* You will champion our visual merchandising strategy, guiding store teams to execute it with consistency and confidence.
* Your analytical mindset will help you identify opportunities to improve VM processes, driving operational efficiency and informing data-driven decisions.
* You will manage and execute store openings and refurbishments, delivering on time and within budget.
Key Responsibilities:
* Champion Fantastic Furniture's visual merchandising standards across multi-site locations.
* Guide, coach and empower store teams to execute VM strategy with consistency and confidence.
* Ensure in-store displays meet commercial expectations — with hanger appeal, correct lighting, steaming and layout.
* Manage and execute store openings and refurbishments, delivering on brand, on time, and on budget.
* Plan and deliver monthly and weekly VM calendars, including window displays and in-store installations.
* Identify opportunities to improve VM processes and drive operational efficiency.
* Work closely with finance to manage VM budgets and forecasts.
* Analyse sales performance and apply data-driven insights to VM decisions.
About You:
* Minimum 3+ years' visual merchandising experience, including at least 1 year in a multi-site role.
* Background in retail (furniture, bulky goods or homewares preferred).
* Strong Adobe Suite skills (Illustrator, Photoshop), and proficiency with Microsoft Office.
* Analytical mindset — ability to use sales data to inform decisions.
* Excellent communication skills and confidence presenting ideas to stakeholders.
* A proactive, hands-on approach — willing to roll up your sleeves and move furniture when needed.
* A valid driver's licence and access to your own vehicle. Travel to NSW regional stores required.
What We Offer:
* Growth Opportunities – Work closely with and learn from our National VM Manager and other retail leaders.
* Supportive Culture – Join a fun, inclusive and values-led team that celebrates success together.
* Staff Discounts – Enjoy great deals on Fantastic Furniture products to bring style to your own home.
* Health & Wellbeing – Access wellness initiatives and private health insurance discounts.
* Career Pathways – We're big on development. Whether you're growing in your role or aiming for leadership, we support your journey.
* Flexible & Connected – We work flexibly and stay connected to our teams no matter where we are.
* Perks Onsite – Free onsite parking and a buzzing kitchen full of healthy snacks