Overview
Automotive Parts Interpreter - NAPA Beresfield - Full Time. Interpret parts, process customer orders, dispatch products and parts; be the first point of contact for our customers.
About The Role
Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their automotive/mechanical knowledge. They assist customers with product information and advice, solve problems, provide solutions, and use sales techniques. Our customers benefit from the strong relationships they build and exceptional customer service they provide.
Responsibilities
- Interpret parts
- Process customer orders
- Efficiently dispatch products and parts
- Promote specials
- Arrange buy ins
- Process customer credits
- First point of contact for customers (in-person and over the phone)
- Contribute to a culture of safety by putting safety first, ensuring that we all make it safe & make it home
What We’re Looking For
- Parts interpreting “know how” (your technical parts knowledge)
- Passion for providing exceptional customer experiences
- Confidence in sharing your know how and ability to communicate knowledge clearly
- Innovative and collaborative approach to work
- Solution focussed / problem solver
- Sound computer skills
- Comfortable working in a fast paced and dynamic environment as part of a high performing team
- Conscious of workplace safety at all times
- Former GPC team members welcome to apply
Benefits
- Competitive salary + generous incentives for outstanding performance
- Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
- Career opportunities linked to your personal development plan
- Company-funded, professional uniform
- Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
- Inclusive workplace and commitment to diversity
- Parental leave top-up allowance and other parental supports
- Paid volunteer leave
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Newspaper Publishing
EEO / About GPC Asia Pacific
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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