Join to apply for the Program and Experience Lead role at New Horizons Enterprises Limited
2 days ago Be among the first 25 applicants
Join to apply for the Program and Experience Lead role at New Horizons Enterprises Limited
New Horizons Enterprises Limited provided pay range
This range is provided by New Horizons Enterprises Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$89,800.00/yr - A$96,685.00/yr
Full Time role - Tweed Heads location
At New Horizons, we are passionate about creating a unified organisation where our teams work seamlessly together to deliver exceptional outcomes.
What's in It for You?
* Professional Development: Opportunities for continuous learning and career growth.
* Supportive Team Environment: Work with a collaborative and motivated team.
* Innovative Culture: Be part of a forward-thinking organization that values creativity and innovation.
* Flexible Work Arrangements: Enjoy a balance between work and personal life.
* Community Engagement: Make a positive impact in the local community.
* Diverse and Inclusive Workplace: Work in an environment that values diversity and inclusion.
The Opportunity
We seek a dynamic and experienced Program and Experience Lead to lead and support regional functions like Rostering and Allocations, Workforce planning, HR, risk, and IT, with Service Delivery, ensuring efficiency and collaboration on ground with both customers and staff, and facilitation of positive and productive relationships between our head office teams and our frontline employees.
Your role will involve:
* Lead frontline teams, ensuring clear communication and shared goals.
* Identify skill gaps for capability uplift programs.
* Align rosters with operational demands, preventing conflicts.
* Address staffing challenges to meet business needs.
* Mentor teams, ensuring policy compliance.
* Supervise staff and volunteers on complex tasks.
* Implement procurement and finance policies smoothly.
* Balance budget and resource needs.
* Build strong networks with stakeholders.
* Coordinate service delivery with corporate initiatives.
* Work with corporate services like Finance, IT, and WHS.
* Manage cross-functional challenges.
* Ensure compliance with legislation and standards.
* Lead quality improvement initiatives.
* Compile accurate reports on service delivery and compliance.
To be successful in this Program and Experience Lead role, candidates must have the following:
* A relevant degree or equivalent experience in business, human services, or a related field.
* Experience in leading cross-functional teams and managing operational alignment between corporate and service functions.
* Ability to manage and plan work autonomously and exercise judgment in problem-solving and decision-making.
* Compliance Knowledge: Familiarity with legislation, compliance, and quality standards relevant to service delivery and corporate operations.
Why Join New Horizons?
We're committed to creating a workplace that supports your growth, work-life balance, and overall well-being. Here's what you'll enjoy:
* Salary Packaging: Up to $15,900 annually, maximizing your take-home pay.
* Fitness Passport
* Entertainment Allowance: An additional $2,650 annually for dining, holidays, and more.
* Monthly Rostered Days Off (RDOs): Prioritize self-care with a three-day weekend every month
* Clinical Supervision & Peer Support: A collaborative environment to thrive professionally.
* Development Opportunities: Build your skills through internal and external training.
Pre-employment Checks:
* National Disability Insurance Scheme Worker Check;
* NSW Working with Children Check
* Current Police Background Check (not older than 3 months) that discloses your suitability to have unsupervised contact with vulnerable groups of people.
If this sounds like you……. Please apply directly
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Consulting, Information Technology, and Sales
* Industries
Non-profit Organizations
Referrals increase your chances of interviewing at New Horizons Enterprises Limited by 2x
Sign in to set job alerts for "Program Specialist" roles.
Business Traineeship - February 2026 Intake - Tweed Heads West
Bundall, Queensland, Australia 3 days ago
Program Manager - Tech Based Abuse Prevention (CALD Communities)
Southport, Queensland, Australia 6 days ago
Administration Officer - Community Facilities
Chillingham, New South Wales, Australia 2 weeks ago
Gold Coast, Queensland, Australia A$120,000.00-A$150,000.00 2 weeks ago
Cudgen, New South Wales, Australia 2 days ago
Bundall, Queensland, Australia 3 days ago
Tweed Heads, New South Wales, Australia A$65,984.00-A$65,984.00 3 weeks ago
Leadership and Management Program Advisor
Varsity Lakes, Queensland, Australia 1 day ago
Varsity Lakes, Queensland, Australia 2 weeks ago
Operation Administration - Civil Engineering Company - PGP
Gold Coast, Queensland, Australia 6 days ago
Educator Harmony Early Education - West Burleigh
Burleigh Heads, Queensland, Australia 2 weeks ago
Administration Officer, Urgent Care Service - Tweed / Lismore
Tweed Heads, New South Wales, Australia 3 days ago
Administration Officer, Urgent Care Service - Tweed / Lismore
Tweed Heads, New South Wales, Australia 3 days ago
Gold Coast, Queensland, Australia 1 day ago
Graduate Disaster & Emergency Management
Bundall, Queensland, Australia 3 days ago
Educator Harmony Early Education - Broadbeach
Broadbeach, Queensland, Australia 1 week ago
Educator Harmony Early Education - Burleigh Heads
Burleigh Heads, Queensland, Australia 2 weeks ago
Cudgen, New South Wales, Australia 2 days ago
Administrator Officer – Investment Residential Builder
Gold Coast, Queensland, Australia 1 month ago
Southport, Queensland, Australia 1 week ago
Broadbeach Waters, Queensland, Australia 2 weeks ago
Gold Coast, Queensland, Australia 1 week ago
Palm Beach, Queensland, Australia 2 weeks ago
Gold Coast, Queensland, Australia A$70,000.00-A$73,000.00 3 weeks ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr