Role Overview
IWG provides global workspace solutions for professionals and businesses. Our network of collaborative spaces supports the dynamic change of the workplace and meets customer needs.
We enable businesses to operate freely, without setup costs or capital investment. This network enhances productivity and connects like-minded professionals: an instant global community.
Key Responsibilities
* Own customer experience and operations in your centre, providing exceptional daily support.
* Build effective relationships with customers, working collaboratively as part of a team.
* Create memorable experiences through every interaction.
* Lead by example, owning and caring for your centre to deliver a professional and inspiring work environment.
* Drive profitability through supporting sales or additional services.
* Train, manage and mentor teams to be the best they can be.
Essential Skills and Traits
Energetic attitude: You'll bring positivity to everything you do for your customers.
Resilience: Adaptability is key when dealing with fast-changing situations.
Influential approach: Build strong relationships with every customer to better meet their needs.
Diligence: High standards matter in all aspects of this role.
Motivation: Act decisively to solve problems and achieve results.
Focused on people: Understand and deliver what your centre team needs to thrive.
Benefits and Opportunities
* Competitive rewards package.
* World-class work environment.
* Flexible schedule to maintain a healthy work-life balance.
* Ongoing training and development.
* Career growth opportunities.