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Customer service specialist

Townsville
beBee Careers
Customer Services agent
Posted: 12 July
Offer description

**Role Overview:**

We are seeking a sales and service professional to create exceptional customer experiences for our members.

* The ideal candidate will have strong written and verbal communication skills, a can-do attitude, and the ability to adapt to change.
* A comprehensive training program will be provided to ensure success in this role.

**Key Responsibilities:**

* Create tailored solutions across a range of assistance, insurance, and banking products and services.
* Deliver exceptional customer service experiences through face-to-face and phone interactions.

**What We Offer:

* A range of flexible working and leave options, including parental leave and purchased leave.
* Access to financial benefits, discounts on products, and paid volunteer leave.
* A commitment to prioritizing wellbeing, with discounts on health programs and access to confidential Employee Assistance Program (EAP).

**Required Skills and Qualifications:

* Strong customer service and communication skills.
* A willingness to learn and adapt to new situations.
* A positive attitude and strong work ethic.

**Benefits:**

* A competitive rate of pay at commencement is $33.40 + Super + Penalty Rates.
* Rostered hours between 8:30AM-5:15PM Monday to Friday and 8:45AM - 1:15PM every second Saturday with a rostered weekday off each fortnight.

**About You:

* You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude.
* You will thrive in a fast-paced sales environment, build meaningful relationships with colleagues, and have an excellent work ethic.

**Salary:** $33.40 + Super + Penalty Rates

**Job Description:**

This role requires creating exceptional customer experiences for our members by delivering tailored solutions across a range of assistance, insurance, and banking products and services.

The ideal candidate will have strong written and verbal communication skills, a can-do attitude, and the ability to adapt to change.

We will provide a comprehensive training program to set you up for success.

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