Job Details
Location: Open to QBE office locations nationally.
Type: 12-month fixed term contract, full-time hours.
Hybrid role – happy to talk flexible working.
The opportunity
Are you a creative, digitally savvy Learning Designer who likes to work at a fast pace and is ready to change the world of learning? Keep reading because this is the role for you! We have the opportunity for an Instructional Designer to join QBE Insurance on a 12-month fixed term contract within the AUSPAC Claims business.
In this role, you'll work collaboratively with the Claims business to design and curate innovative learning solutions – we're looking for someone to break the wall, do things differently and get truly creative!
Your new role
* Design and develop effective and engaging storyboards and digital learning content aligned to Property and Liability claims capabilities
* Partner closely with AUSPAC Claims SMEs and learning leads to translate complex claims concepts into clear, practical learning experiences
* Think differently in how we leverage digital adoption platforms and emerging tech options to make learning easier and more accessible for our people
* Ensure learning content aligns with agreed skills frameworks, proficiencies and priority claims capabilities
* Play a key creative role in defining our learning approach and team brand by designing the look and feel of our training solutions
* Maintain design standards and governance for digital learning assets
* Bring contemporary learning practices and "outside‐in" thinking into claims learning design
Qualifications
* Experience designing learning solutions and developing detailed learning storyboards, through digital learning applications including Articulate, MS365, and Vyond
* Experience partnering with business SMEs and translating operational content into learning interventions
* An excellent communicator who can quickly establish strong relationships with multiple stakeholders
* Understanding of capability frameworks and their use in workforce upskilling
* Knowledge of contemporary learning theories and learning practices, e.g., human centred design and social learning
About QBE
QBE is an international insurer with more than 13,000 people working across 26 countries – giving you a global perspective and a local impact. We are committed to building momentum towards our vision as the most consistent and innovative risk partner, and we value the human touch in all we do.
Benefits
* Hybrid working – a mix of working from home and in the office to enhance work/life balance
* Free holistic wellbeing coaching, nutrition, confidential counselling, financial, and legal advice
* Life Leave to support the life events we all experience, allowing you to leave your annual leave for rest
Application close date: 04/05/2026 11:59 PM
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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