Job Description
The Fleet Service Coordinator will be responsible for coordinating the fleet of delivery vehicles, ensuring they are well maintained to road-worthy standards. This involves inspecting and test driving vehicles to diagnose malfunctions, inspecting brake systems, steering mechanisms, wheel bearings, and other important parts, repairing or replacing defective parts, updating the vehicle maintenance system, and performing routine maintenance daily.
The coordinator will also oversee general site facility maintenance, obtain quotations, and coordinate authorised external contractors for significant works to our warehouse, kitchen, storage, or back-of-house areas such as plant and equipment.
Responsibilities
1. Inspecting and test driving vehicle fleet to diagnose malfunctions to ensure they are working properly
2. Inspecting brake systems, steering mechanisms, wheel bearings, and other important parts to ensure proper operating condition
3. Repair, replace, or adjust defective parts, updating the vehicle maintenance system
4. Perform routine maintenance daily and maintain accurate logs
5. Work closely with Customer Delivery (CD) department and CD Manager on vehicle updates
6. Coordinate services and repairs performed by external contractors/service providers in consultation with Operations to minimise impact on the business
7. Regularly update the Manager, Fleet on current and upcoming fleet repairs, flagging any urgent or critical repairs
8. On-call after hours to attend or provide support for breakdowns
Facilities Coordination
1. Regular site walk-arounds conducting visual checks on facilities, plant & equipment
2. Record issues requiring rectification on daily check sheets and logs
3. Regularly update the Manager, Facilities on current and upcoming building works
4. Ensure all assets are assigned to correct locations
5. Monitor Preventative Maintenance (PPM) and Reactive maintenance workloads to ensure scheduled completion
6. Organise service work orders (SWO) updates and set priorities for each request
7. Ensure maintenance plans are applied to assets as defined by the Manager, Facilities
8. Ensure correct task descriptions are linked to all maintenance plans
9. Coordinate quotation and third-party vendor processes for external works
10. Carry out reasonable handyman repairs as required (lighting, fittings, etc.)
11. Liaise with authorised suppliers for any specialised or external works