Credit Control Officer About Reece You probably know Reece as Australia’s largest supplier of plumbing and bathroom products. But we are much more than that. We are a leading Australian distributor of trade products to residential, commercial and infrastructure customers. We’re an ASX listed company with more than 800 branches and 9,000 employees across Australia, New Zealand and the United States and we’re growing all the time. We’re searching for an experienced Credit Control Officer to join us on our journey to be the trades most valued partner. Company Benefits Work with a proud Australian company Generous team member discounts on company products Fun and supportive working environment We are seeking a motivated and proactive person to join our credit control team to help evaluate new Account Applications. In this role, you'll rely on your strong communication and negotiation skills to work effectively with both our branch network and customers. Attention to detail and the ability to use your initiative are essential for success in this position. We have hybrid working in place however our team generally spend 4 days working together in our Dandenong South office, each week. Key Responsibilities: Assess new Account Applications including review of credit reports and risk assessment to protect the company from trading with customers that are unacceptable risks. Communicate with customers and branches regarding the prospect of opening or declining an application. Managing a high volume of inbound/outbound calls. Working closely with the branch network to resolve account queries, including account payments and invoicing. Sets, monitors and updates customer credit limits. Communicate effectively with both internal and external stakeholders. The successful candidate will need to be able to demonstrate the following: Great written and verbal communication skills, along with an engaging and professional manner. Ideally you will have prior credit experience however we will also consider applications from individuals with aligned experience and skills Excellent MS Office Suite proficiency Strong attention to detail with proven time management, planning & organisation skills The ability to build and maintain strong working relationships – within Reece and with our customers and other stakeholders Ability to excel in a high pressure fast paced environment Self-motivated, results driven and strong problem-solving skills, along with an ability to prioritise tasks and meet deadlines Actively seeks new ideas and feedback, challenging own thoughts to discover new insights. If this sounds like you and you would love the opportunity to work with highly motivated people in a supportive team environment, apply now!