Administration Officer / Reception (Part Time) (Ballina)
Optimum Allied Health is looking for an Administration Assistant and receptionist for our well-established allied health facility in Ballina. This is an opportunity to be involved with a growing and progressive company and help to progress its growth throughout its already established brand through the North Coast of NSW.
We are looking for a positive, solution-focused person who is well organised and likes to take initiative. This role is suitable for someone looking for part-time work (approx 30 hours / week across 5 days). Some minor flexibility can be accommodated for the right applicant.
About Optimum
Optimum Allied Health exists to help people live life to the fullest in regional Australia. We are a team of 80+ allied health professionals servicing the North Coast of NSW through physiotherapy, Occupational Therapy and Exercise Physiology.
We're all friendly, helpful and happy people who live our 4 core values of Respect Everyone, Take Responsibility, Contribute to a Team and Solve the Problem every day to serve our clients and partners.
Responsibilities
* Assist to coordinate and manage the day to day operations of the clinic.
* Help implement and maintain policy and procedures.
* Meet and greet clients and visitors in a warm and professional manner.
* Taking incoming calls, answering enquiries and making bookings
* Ensure that clinic room equipment is maintained.
* Liaising with referring medical partners.
* Updating and maintenance of company information systems
* Entry and updating of clients details on FrontDesk database
* Assisting and supporting the team leaders.
* Ordering office amenities and stationery
* Conduct the financial transactions and billing for client appointments
* General administration tasks which include filing, stationery orders, kitchen supplies.
* Assist the Quality Assurance and Data Entry Departments when required.
* Assist the Finance Team where required.
* Provide general administrative and clerical support to the Management Team.
* Provide general administration and support across the business.
* Assist with collating weekly reports.
* Handle service enquiries and refer on to appropriate professional when required.
What does it mean to be a part of the Optimum Family?
You're someone who loves people and wants to learn and develop new skills. You're someone who understands that a small thing on a list of priorities might be the only thing that matters to our clients and partners.
Requirements
* Excellent verbal and written communication skills
* Intermediate knowledge of Excel
* Ability to learn and understand clinical practice software
* Organisational skills
* Ability to work under pressure
* Ability to exhibit a positive and energetic manner
* Team Player with a willingness to share knowledge.
* Corporate Presentation.
* Passionate about providing a quality service to our customers and clients
* Strong communication and interpersonal skills
* Warm and professional phone manner
* Positive disposition, empathy and patient manner
* Team orientated
* Ability to prioritise with strong time management skills
* Highly organised with strong attention to detail
* Self-starter with initiative
* Adaptable and flexible approach
* Reliable, committed, with strong work ethics
* Always illicit a solution-focused attitude.
* Well presented
Benefits
* Ability to take on key project coordination and development
* Opportunity to be involved in numerous aspects of the business and learn new skills
* Lots of support and opportunity for development.
To apply for this role, submit your resume and covering letter using the application process. Optimum Allied Health is an equal opportunities employer and welcomes applications from all qualified candidates.
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