Department of Education & Training, Victoria is seeking a skilled Support Analyst to provide Level 2 technical support for Salesforce-based school digital products. The role requires strong Salesforce expertise and customer service skills. Responsibilities include troubleshooting service desk incidents, collaborating with cross-functional teams, and maintaining support documentation. Ideal candidates have a minimum of 3 years' experience in a senior role within integrated CRM environments. This position encourages diversity and inclusion in the workplace.#J-18808-Ljbffr