What success looks like in this role:
* Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
* Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.
* Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices.
* Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
* Performs installs, moves, adds and changes as required.
* Tests and certifies PCs, networks, servers and client approved applications.
* Provides follow-up on problems or escalations.
* Maintains a high degree of professionalism in actions, demeanor and dress.
* Meets SLA requirements and ensures client satisfaction in all interactions.
You will be successful in this role if you have:
* Laptop and desktop repair
* Windows and Office 365 support
* Active Directory administration
* Network troubleshooting (LAN/WAN, connectivity issues)
* Enterprise Networking/Telecom (routers, switches, cabling, VoIP)
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Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at US job seekers can find more information about Unisys' EEO commitment here.