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Claim assessor

Victorian Government
Claims Editor
Posted: 14 September
Offer description

**Overview**:
**Work Type**:Fixed-term - Full-time

**Salary**: $79,122 - $96,073

**Grade**:VPS 3

**Occupation**:Engineering

**Location**:Loddon Mallee

**Reference**:7822

**About the role**

**This is a Fixed term role until 30 June 2026**

**Location is Flexible - Metro / Any regional office location**
- Reporting to the Insurance Coordinator, you will be the responsible for undertaking property insurance and Disaster Recovery Funding Arrangements (DRFA) claims for natural disaster events that have impacted from Victoria's arterial road network from the October 2022 flood and storm event, and subsequent events.

**To access the Position Description,**please click here.**

**Position Outcomes / Accountabilities**
- You will be responsible for (but not limited to) the following duties:

- Build and maintain effective relationships with key stakeholders across DTP, other agencies and external contractors.
- Assess and undertake the compilation of claims to meet the Department's property insurance and DRFA process from natural disaster events since the October 2022 flood and storms.
- Be a collaborative and supportive member of the claims assessing team.
- Implement, refine and provide continuous improvement to the property insurance claims process alongside contractors and internal resources.
- Provide management with accurate and authoritative advice when required.
- Proactively support emerging priorities with an agility to shift focus to respond to reactive issues and risks to support requirements of management.

**Key Selection Criteria**

**Personal attributes**
- Demonstrates outcomes thinking by designing delivery models that positively impact the community and establishing mechanisms to monitor results. Fosters a collaborative culture by guiding others, removing barriers to knowledge sharing, and identifying cross-team opportunities to achieve shared goals.

**Qualifications and Experience**
- A relevant tertiary degree in business, engineering or public policy or extensive relevant experience.
- Experience in insurance claims or general process management would be beneficial.

**Role Specific Requirements**
- Driver's License
- May involve occasional overnight travel

**What we offer**
- Meaningful work making Victorian communities more accessible and liveable.
- Professional growth and development opportunities across the department and the wider Victorian Public Services
- A hybrid working model focused on collaboration and teamwork.
- Optimal work-life balance initiatives including flexible working arrangements.
- Opportunity to work across multiple urban and suburban hubs.
- We prioritise the development of a safe and inclusive culture.

**Culture Value**
- We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

**How to Apply**

- Applications close Thursday 28 August 2025 at 11.59pm

Posted
- 15 August 2025

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