* Must have TSPV/OSA Clearance
* Offices located in Canberra, Melbourne, Brisbane and Adelaide
We're seeking an IT Project Coordinator to join our team and play a key role in delivering major IT projects and ongoing service sustainment.
In this role, you'll work closely with Project Managers, Agile teams, and clients, ensuring smooth project delivery, efficient communication, and clear documentation. You'll also help prioritise ongoing work, track SLA performance, and support teams in achieving their goals.
What You'll Do:
* Assist the Service Delivery Lead in day-to-day program management
* Prepare, collate, and distribute project and contract reports
* Support Agile teams across multiple deliverables
* Document and communicate meeting outcomes, decisions, and actions
* Help prioritise and monitor sustainment work to meet SLAs
* Support risk management and change management processes
What We're Looking For:
* Experience supporting Agile teams
* Familiarity with Information Management tools (Jira, Microsoft DevOps) and ITSM suites (Jira, Confluence)
* Strong communication, presentation, analytical, and problem-solving skills
* Experience with project reporting, risk management, and minute taking
* Experience working in a secure environment
Desirable Skills:
* Knowledge of ServiceNow (SNOW) and monitoring tools
* Workshop facilitation experience
* Understanding of ITIL and Service Management principles
This is an exciting opportunity to be part of a dynamic IT team where your organisational skills and project support expertise will make a real impact.
Apply today to contribute to major IT projects and help drive service excellence!
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