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Pharmacy operations / medication services - sme delivery

Melbourne
HCPA
Pharmacy Manager
Posted: 28 April
Offer description

At HCPA, we empower organisations to reach new heights. From consulting to business transformation, our services span a range of industries, including NDIS, Aged Care, Department of Veteran Affairs, Early Learning, Medicinal Cannabis, Weight Loss, Practice Management, Cosmetic Injectables, and more. We are proud to have contributed over $2 billion in revenue for businesses, offering practical, innovative solutions that create real

About the Role

We're looking for someone with a strong background in pharmacy operations—someone who understands how a pharmacy actually runs behind the scenes—and can apply that experience to designing and setting up medication services.

This role focuses on how pharmacy services are built, structured, and scaled—from workflows and compliance through to supplier setup and commercial models.

What You'll Be Doing

* Design and structure end-to-end medication service models
* Support the setup of new pharmacy or medication services
* Build and refine operational workflows and processes
* Ensure alignment with licensing and compliance requirements
* Contribute to supplier setup and medication sourcing workflows
* Apply understanding of PBS vs retail models in service design
* Develop SOPs and scalable systems across services

What We're Looking For

* 5–10+ years in pharmacy
* Strong background in pharmacy operations
* Experience opening or helping set up a pharmacy
* Exposure to multi-site or high-volume environments

You Bring

* Understanding of how pharmacy operations actually run
* Familiarity with:
o Licensing and compliance basics
o Supplier relationships and medication sourcing
o Ability to think in systems, workflows, and scalable processes

What This Role Is (and Isn't)

This role IS:

* A builder role focused on designing and setting up services
* An opportunity to apply your experience beyond day-to-day pharmacy
* Focused on operations, systems, and scalability

This role is NOT:

* A dispensing-focused pharmacist role
* A purely clinical or hospital-based position
* A standard single-site pharmacy job
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