Job Title: Retail Experience Leader
About the Position:
We are seeking a highly skilled and experienced retail professional to drive sales growth, enhance customer experience, and lead a high-performing team.
Main Responsibilities:
* Develop and implement effective sales strategies to meet business objectives
* Analyze sales data to identify trends and opportunities for growth
* Hire, train, and develop a high-performing team of retail staff
* Create engaging in-store experiences that drive customer loyalty
* Ensure exceptional customer service through effective training and coaching
* Manage inventory levels to meet customer demand while minimizing waste
* Maintain a safe and clean store environment that meets company standards
* Conduct regular reviews and appraisals to ensure staff are meeting performance expectations
* Represent the organization at official events and functions
Requirements:
* AQF Diploma or equivalent qualification
* At least 3 years of experience in a retail management role
* Strong leadership and communication skills
* Ability to analyze sales data and make informed decisions
* Excellent customer service skills
* Capacity to work in a fast-paced environment with multiple priorities
What We Offer:
A competitive salary package, opportunities for career advancement, and a dynamic work environment.
Tips for Success:
To excel in this position, you should possess strong analytical and problem-solving skills, be able to prioritize tasks effectively, and maintain a positive attitude in a fast-paced environment.
Key Skills:
* Leadership and Team Management
* Sales Strategy Development
* Customer Service Excellence
* Inventory Management
* Time Management