Our participants, Our people, Our purpose
Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.
*General & Affirmative Measures – Disability & First Nations
*Please note - Affirmative Measures provisions are also open for these positions. The affirmative measure positions are to improve employment opportunities for people with a disability and Aboriginal and/or Torres Strait Islander people in the Australian Public Service. They are open only to people with a disability or Aboriginal and/or Torres Strait Islander people.
A new role awaits
We have an incredible opportunity for an APS5 Planner to join our VIC TAS Regional Services Team. The APS5 Planner is a team membership position within the NDIA and where required, will perform work that involves team leadership responsibilities.
This role will have a considerable level of contact with internal and external stakeholders, and will be required to communicate with and provide advice on a range of service delivery matters to resolve moderately complex to complex enquiries.
Where you can add value
As an APS5 Planner your responsibilities will include:
* Contributing to management of workflow
* Gathering information from participants and their representatives, planning partners and multiple stakeholders, to enable high-quality planning and evidence-based decision-making.
* Determining funded supports to be included in participant plans to complement informal and formal supports.
* Working closely with participants and their representatives to identify current and future supports
* Resolving issues and complaints in relation to participant plans.
Enough about us, let's talk about you
To join our team, you will have:
* Experience in the disability and/or allied health sector would be desirable, however it is not essential.
* Outstanding communication and interpersonal skills.
* Flexibility – being able to get the job done and adapt to changing environments and new challenges.
* High standards of professionalism, integrity, and ethical behaviour.
Your NDIA Experience
We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.
* You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 717,000 Australians.
* Access to higher superannuation and above market leave entitlements
* Competitive remuneration and working conditions that support a positive work life balance
* Access to ongoing professional development and learning
This role is performed from VIC – Colac and VIC – Warrnambool only. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications for this role close Thursday, 11 December 2025 at 11.30pm (AEDT)
If you have any questions, please contact Muna Khalid on or email
With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.
NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on
RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.
There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.