Hervey Bay, Australia | Posted on 14/01/2026
About Us
Point Care offers a wide range of disability services. At Point Care it is our pleasure to see people with disability achieve their goals. If you can dream it, we can support you in achieving it.
Job Description
About Point Care
Point Care is dedicated to enhancing the lives of people with disabilities by delivering person-centred, high-quality support aligned with the NDIS.
Position Summary
The Support Worker will provide assistance to clients in accordance with their individual NDIS plans, promoting independence, safety, and overall well‐being.
Key Responsibilities:
* Provide support to clients in line with their NDIS goals and support plans.
* Assist with daily living activities, including eating, dressing, bathing, and grooming.
* Provide transportation support to appointments and community activities.
* Deliver respite care to clients and their families when required.
* Maintain accurate and up‐to‐date records of client care plans and progress notes.
* Communicate effectively with clients, families, and other members of the care team.
* Adhere to all health and safety policies and procedures to ensure client well‐being.
* Participate in ongoing professional development to remain current with NDIS best practices.
Please note that Point Care does not offer visa sponsorship. Applicants must have valid working rights in Australia at the time of application.
Requirements
* Female support workers only as required by the client.
* Holds a valid Australian driver's licence and has access to an insured vehicle.
* Experience with PBSP and restrictive practices is essential.
* Minimum of a high school certificate or equivalent.
* Certificate III or IV in Individual Support (Disability, Aged Care, or related field), or willingness to work towards completion (highly regarded).
* Lived experience and/or paid experience supporting people with disability.
* Must be currently located in Australia at the time of application.
* Must hold valid work rights and lawful permission to live and work in Australia (visa sponsorship is not available).
* Availability to work across day shifts, night shifts, sleepovers, and weekends.
* Strong understanding of the NDIS and its Practice Standards.
* Sound knowledge of health and safety regulations and duty of care obligations.
* Ability to support a diverse client base with cultural awareness and sensitivity to varying abilities, backgrounds, and communication needs.
* Basic care skills, including first aid (or willingness to obtain).
* Access to ongoing training and development opportunities.
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