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Yard is an exciting Australian fintech lender Our focus is on residential and commercial lending and we've made the loan experience better for people. That means using the latest technology, providing exceptional Australian-based customer service and offering a commitment that our customer's needs come first. We might be completely digital, but we lend all over Australia... All from our offices in Barangaroo
The Role
We're looking for a Lending Specialist to join our fast-growing team. This role is on-site and ideal for someone who already has lending experience or has worked in a broker or lending support role and is now ready to take the next step.
You'll be responsible for managing and growing your own customer portfolio, guiding borrowers through the lending process, and helping us deliver exceptional customer outcomes. You'll have the opportunity to sharpen your credit skills, deepen your product knowledge, and work in an environment that rewards initiative and collaboration.
You'll also have the chance to mentor less experienced team members, if that's something you enjoy. Essentially helping build a high-performance culture while growing your own leadership capabilities.
What You'll Be Doing
* Managing inbound and outbound customer enquiries, offering expert lending advice
* Originating residential and commercial loans and seeing them through to settlement
* Building trusted, long-term customer relationships, mostly via phone and digital channels
* Managing a pipeline of applications, ensuring timely and accurate progress
* Identifying opportunities to improve processes, increase conversions, and grow volumes
* Contributing to the team culture by mentoring junior staff and sharing best practices
What We're Looking For
We're open to different experience levels. What matters most is your attitude, potential, and desire to develop into a high-performing lender. You might be a lending associate, broker assistant or credit analyst looking to step up. Or you might already be in a lender role and want a more dynamic, supportive environment.
Ideally, you will have:
* 2+ years' experience in a lending, broker, or loan support capacity (preferred but not essential)
* A proven sales track record or strong drive to achieve results
* Experience working over the phone and/or managing remote customers
* Great communication and interpersonal skills, with empathy and rapport-building ability
* Excellent organisation and time management, especially handling multiple applications
* Exposure to non-standard loan types (e.g., self-employed, SMSF, bridging or commercial lending) is a plus
* Certificate IV in Finance & Mortgage Broking (or willingness to obtain it)
* MFAA or FBAA membership (advantageous)
* Strong attention to detail and commercial acumen
Why Join Yard?
* A flexible, agile fintech environment, without the red tape
* Exposure to a diverse range of lending scenarios and loan types
* Support from experienced team members and modern digital tools
* Growth opportunities into senior roles or team leadership
* A collaborative and customer-obsessed culture
Ready to Make Your Move?
If you're ready to grow your career with a company that's shaking up the lending space, we'd love to hear from you. Send us your resume and a short cover note telling us why you're the right fit for Yard.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
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