Technical Advisory Role
The role of a Technical Advisor is to help customers establish a solid technical foundation in our platform and design solutions that drive better outcomes.
* Work with executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
As a Technical Advisor, you will be responsible for guiding customers, partners, and internal team members to provide successful customer solutions.
1. Provide knowledge across multiple workflows.
2. Develop relationships with technical and business leaders at the customer site to understand the role of our platform in their digital transformation vision.
3. Translate goals into outcomes into a customer roadmap.
4. Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
5. Engage with the customer's Enterprise Architects to position our platform as the digital transformation standard, integrated with the customer's core applications.
6. Manage technical governance, delivery operating model, and governance.
7. Ensure instance health by working with the engagement team to reduce technical debt and align to leading practices.
8. Support the sales effort by scoping and estimating the engagement and change orders.
9. Contribute to leading practices and expertise related to our platform.
10. Maintain skills and certifications on our platform.
11. Support the professional development of others through mentoring.