In this role, you will be part of the team building and supports the Internal Developer Platform (IDP) where all Apptio applications are deployed. In a typical day you will interact with GitHub, Linux, Kubernetes, ArgoCD, Docker, Confluence, Jira, Slack, and AWS.
The Platform and Reliability Engineering (PRE) team at Apptio is responsible for enhancing and maintaining our IDP and driving the adoption of platform best practices across our engineering teams. We are a distributed team working across three locations including the United States, Poland, and Australia.
When you join IBM, you join a culture of openness, collaboration, and trust. Join us and experience a place where you can co-create your learning and opportunities. A place where teamwork and unique ideas are treasured. A place where you can bring innovation to life.
Your role and responsibilities
You Are
A seasoned platform engineer and technical leader who is passionate about developer experience, platform reliability, and engineering excellence. You bring deep expertise across the full platform stack and have a proven track record of leading initiatives end-to-end, from conception and architecture through to delivery and adoption. Your team and stakeholders can count on you to tackle the most complex, ambiguous problems across the entire Apptio portfolio. You are a force multiplier: you raise the bar for those around you through mentorship, code reviews, design leadership, and a relentless drive to improve how the team works. You take ownership not just of individual contributions, but of outcomes.
* Lead the design, architecture, and delivery of major platform initiatives and self‐service capabilities that improve developer velocity at scale
* Define and enforce platform engineering standards, patterns, and best practices across the PRE team and the broader engineering organization
* Act as a technical mentor and coach to junior and mid‐level Platform Engineers, providing guidance through design reviews and knowledge sharing sessions
* Drive architectural decisions for the Internal Developer Platform, including evaluating and introducing new tooling, frameworks, and cloud‐native technologies
* Define and improve the observability strategy for platform services, including ownership of KPI dashboards, SLOs, alerting, and incident response frameworks
* Participate in and help lead "swarm" collaboration sessions, bringing technical clarity and driving decisions during complex incidents
* Collaborate closely with Apptio product developers, architects, and engineering leadership to influence the roadmap and advocate for platform‐first solutions
* Participate in and help coordinate the on‐call rotation, contributing to improving on‐call health and reducing toil
* Lead platform maintenance initiatives including patching strategies, upgrade planning, and capacity management
* Contribute to team strategy by identifying gaps, proposing improvements to team processes, and helping shape the PRE roadmap
Required technical and professional expertise
* 5+ years' experience in a Platform Engineering, DevOps, SRE, or adjacent role, with demonstrated progression in scope and technical ownership
* Strong proficiency with at least one programming or scripting language (Preferably Golang)
* Deep experience designing, operating, and troubleshooting distributed application platforms at scale
* Advanced expertise with Kubernetes — including multi‐cluster management, custom controllers, admission webhooks, networking, RBAC, and resource optimization
* Proven experience designing and implementing Infrastructure‐as‐Code (IaC) solutions in production environments
* Strong expertise with cloud provider services, particularly AWS (e.g., EKS, IAM, VPC, S3, RDS, and related services)
* Advanced experience with container technologies (Docker, OCI standards) and container security best practices
* Demonstrated ability to lead technical initiatives end‐to‐end, including requirements gathering, design, implementation, and stakeholder communication
* Experience mentoring and coaching engineers of varying experience levels
Preferred technical and professional experience
* Experience with Monitoring and Observability technologies (Prometheus, Grafana, Splunk, Datadog, OpenTelemetry, etc.) including defining SLOs and building alerting strategies
* Deep knowledge of the CNCF landscape and hands‐on experience with CNCF projects such as Cilium, Karpenter, Crossplane, Cert‐Manager, and others
* Experience with platform security practices including supply chain security, vulnerability scanning, and policy enforcement
* Familiarity with FinOps principles and cloud cost optimization strategies at the platform level
IBM is committed to creating a diverse environment and is proud to be an equal‐opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
#J-18808-Ljbffr