Overview
Position Number: JR-010743
Location: Parkville
Role type: Full-time; Fixed Term until October 2026
Department/School: Student and Scholarly Services; Chancellery Education Portfolio
Salary: UOM 5 - $86,943 - $99,864 p.a plus 17% super
* Frontline role connecting researchers with distinctive archives / shape digitisation and access practices / Collaborative Archives & Special Collections team
* Apply now to lead exceptional reference services that protect, promote and open access to extraordinary archival collections.
* Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
The University of Melbourne
We take pride in our people, who contribute to our mission to benefit society through education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Your next career opportunity
In this role, you will be the welcoming face of University of Melbourne Archives, guiding diverse users. You will manage research enquiries end to end, champion archival access, and support digitisation and collection care.
Responsibilities
* Deliver responsive reference services across in-person, online and telephone channels, resolving diverse research enquiries efficiently and professionally.
* Coordinate retrieval, tracking and return of archival items, ensuring accurate documentation and secure movement of collections.
* Safeguard collection condition by assessing materials in use and applying access conditions in line with policy.
* Contribute to digitisation initiatives through project proposals, metadata creation and effective liaison with digitisation service providers.
* Support Reading Room operations, including service desk shifts, space maintenance and collaboration on teaching and collection activities.
You may be a great fit if
* Hold or are currently undertaking postgraduate qualifications in archives, records or information management, or bring equivalent education and experience.
* Offer practical experience in archives or records environments, applying archival standards within complex or large-scale collections.
* Have working knowledge of archival collection management and reference management systems used to track and deliver material.
* Understand and apply archival collection care and manual handling standards to protect materials in active use.
* Work collaboratively within a team environment, contributing reliably to shared workflows and service improvements.
* Stay informed about current and emerging trends in archives and information management, and value university archives in education.
You may also
* Be committed to delivering high-quality customer service in a student-facing environment.
* Possess strong problem-solving skills with the ability to interpret complex policies.
* Have excellent written and verbal communication skills to convey complex information clearly.
* Demonstrate flexibility and initiative when managing competing priorities in a diverse environment.
* Be proficient in using student systems and Microsoft Office applications.
For further information please refer to the attached PD.
What we offer you
We offer the opportunity to be part of a vibrant community and a comprehensive range of benefits to support your success and sense of fulfillment, including:
* Salary packaging and access to discounted services including Bupa health insurance
* Health and well-being services including an Employee Assistance Program
* Comprehensive career development and training, plus a 25% discount on UniMelb graduate courses for your immediate family members
For more information check out our benefits page!
Your new team - Student and Scholarly Services
Student and Scholarly Services (SASS) delivers central services that shape every stage of the student lifecycle. Within SASS, the Student Administration teams manage curriculum, enrolments, fees, and critical data that underpin academic success. You will join a collaborative, solutions-focused group working closely with project teams and faculties on impactful initiatives. The team values continuous improvement, knowledge sharing, and supporting colleagues through peak periods and change.
Archives and Special Collections cares for the University\'s archives, rare books, images, music, maps and more. You will join the University of Melbourne Archives team, based across Brunswick and Parkville Reading Room. We connect students, academics and communities with collections that support learning, teaching, research and public engagement. Our culture emphasises collaboration, service excellence, professional growth and a shared commitment to preserving cultural memory. You will work with inclusive colleagues who value innovation in access, digitisation and collection care.
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.
The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please contact Kim Groizard at +61 3 9035 3218 or hr-careers@unimelb.edu.au. You can find more information for applicants requiring reasonable adjustments on our Careers website: https://about.unimelb.edu.au/careers
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through programs and initiatives will help you succeed while at the University of Melbourne.
For further information, including our Indigenous strategy please visit: https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Working at the University - what you need to know
This role requires the successful candidate to maintain a Working with Children Check. The successful candidate can apply for the WWCC as part of onboarding. If the selected candidate doesn\'t have a valid WWCC, they will be able to apply during onboarding.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Join Us and unlock your career potential
Applications close: Sunday, 15 March 2026, at 11:59 PM AEDT / Melbourne time.
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