We are seeking a passionate and dedicated Concession Manager to join our team at Witchery, located in Myer nationally. As a key member of our retail network, you will be part of the most admired Australian Lifestyle house of brands.
Key Responsibilities:
* Use available data and reports to identify key insights and make informed decisions for the business and the customer
* Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
* Lead the team to deliver store operations excellence through effective stock management and loss prevention activities
* Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
* Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
* Build and maintain the store roster, ensuring the roster is compliant and balances the needs of the customer and team
* Understand the brand and business strategy and communicate to the team their part to play in delivering
* Role model CRG values to create and consistently build a team experience that encourages learning, ownership and shared success.
About You:
* A genuine desire to be part of the Country Road Group and alignment with our CRG Values
* Demonstrates a passion for fashion with a professional personal presentation
* Strong leadership skills in delivering an exceptional customer and team experience
* Ability to manage budgets, interpreting financial reports and generating efficient rosters
* Experience managing the performance, productivity, training and development of a team
* Ability to build and maintain customer relationships by delivering exceptional customer service.
Why Work for Us:
* A competitive remuneration package and quarterly incentives available
* Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at Myer
* Excellent career progression opportunities across the Country Road Group within all of our iconic brands
* We invest in leadership development programs to enable our Retail leaders to inspire their teams and lead our strategy
* We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand and South Africa
* Our Retail Leaders come together each year for our National Retail Conference to drive connection between our brands and foster a culture of continuously learning and evolving.
About Us:
Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion's latest mood. We're a daily source of inspiration, as we empower today's women to express themselves through our collections wherever their life or ambition may take them.
We mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories. We are the Style Authority. We are Witchery.