ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Under the guidance of a team leader, volunteer Outreach Team Members play an important role, going out into the community to connect with community members experiencing short-term or long-term vulnerability. Through their non-judgemental and friendly interactions, Outreach Team Members raise awareness about the services available to community members through The Salvation Army or other local area supports. The Outreach Team help people feel safe, supported and connected.
Key responsibilities:
- Use your training and experience to connect in an appropriate way with people experiencing vulnerability.- In consultation with the community member, identify relevant support options and assist with referrals.- Record notes on interaction, assistance and referrals offered to the community member in TSA's system/s.- Assist with setting up and packing up of any resources or equipment used during shift.
Qualifications and skills (desired/required):
- Experience in working with people experiencing vulnerabilities (eg homelessness, addiction) is desirable/required.
Background check requirements:
Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role:
- As this role works closely with people experiencing vulnerability and sensitive information, a Criminal History (Police) Check is required- As this role may encounter under-18 year olds, a Working With Children/Vulnerable People Check is required.
Note: Those volunteering in ACT and Tasmania do not require a police check, instead they require a Working With Vulnerable People Check.
Time Required & Commitment:
- As agreed with manager
Development opportunities with this role:
This role will give volunteers an opportunity to develop skills and build experience in working with people experiencing vulnerabilities.
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check._