Overview
Interpret parts, process customer orders, dispatch products and parts; be the first point of contact for our customers.
Auto Parts Interpreter
NAPA
is Australia and New Zealand's largest and newest name in automotive aftermarket parts.
We're on an exciting journey to revolutionise the Australian automotive aftermarket sector — and we're accelerating.
Our national network delivers solutions in trade, industrial, wholesale and mining, supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E; Auto Parts.
Why our team loves working at NAPA:
Competitive salary plus incentives for outstanding performance
Mon–Fri, weekend-free schedule for time with family and friends
Commitment to your development with tailored career opportunities linked to your development plan
Company-funded, professional uniform
Team member discounts across GPC Asia Pacific brands including NAPA, Repco and AMX
Inclusive workplace that values diverse backgrounds, cultures, abilities and experiences
Support for working parents with meaningful policies including parental leave top-up
Paid volunteer leave to support charitable/community involvement
About the role
The Parts Interpreter provides accurate technical parts support to trade, industrial and mining customers, leveraging automotive and mechanical knowledge.
They assist customers with product information and advice, solve problems, provide solutions and use sales techniques.
Customers benefit from strong relationships and exceptional service.
Duties include
Interpret parts
Process customer orders
Dispatch products and parts efficiently
Promote specials
Arrange buy-ins
Process customer credits
First point of contact for customers (in-person and over the phone)
Contribute to a culture of safety by prioritising safety and ensuring everyone goes home safely
Health and safety note
Role involves lifting, bending and climbing.
Who we're looking for
Strong parts interpreting knowledge
Passion for providing exceptional customer experiences
Ability to communicate knowledge clearly to customers
Innovative and cooperative mindset
Solution-focused problem solver
Solid computer skills
Comfortable in a fast-paced, dynamic environment as part of a high-performing team
Commitment to workplace safety
Former GPC team members are welcome to apply.
Send your CV to our Careers Team by clicking Apply.
To find out more about NAPA, please visit or follow us on socials.
GPC Asia Pacific
Movement is in our DNA.
We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia.
Our brands include Repco, NAPA, McLeod Accessories and Motion Industries.
We propel people forward.
With over 8,000 team members in Asia Pacific and 60,000+ globally, being part of Genuine Parts Company helps you grow.
Learn more about our business at gpcasiapac.com.
Not the right fit?
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic.
GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on ability, achievement, experience and conduct and other legitimate business reasons.
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📌 Automotive Parts Interpreter - Napa Albany - Full Time
🏢 GPC Asia Pacific
📍 Albany