About the Role
This position is part of a multidisciplinary team supporting carers who contact the Carer Gateway Service after hours.
Job Description
The Afterhours Community Connect Counsellor works to support carers via phone experiencing emotional distress between 8pm-8am Monday – Friday, 24 hours Saturday, Sunday and Public Holidays on a rotating roster. They receive inbound and outbound calls to support family carers with therapeutic support, coping strategies, activation of care and/or safety plans.
Key Responsibilities
* To provide emotional support and guidance to carers experiencing sudden and significant changes in their caring role
* To facilitate access to resources and services that can help carers manage their caring responsibilities
* To work collaboratively with other healthcare professionals to ensure comprehensive care for carers
Requirements
* Australian professional association accreditation
* Experience with clinical therapies, including Rogerian and Cognitive Behavioural Therapy
* Experience in a similar role, preferably in a large and/or complex organisations
* Professional indemnity insurance as part of your professional bodies accreditation
* Right to work within Australia
* Current valid Driver's Licence and the ability to undertake some travel
* NDIS Worker Orientation Module Certificate (free online course)
* Satisfactory National Police Records Check
* NDIS Worker Screening Check
* Working with Children's Check (Employee/Paid)
Benefits
* Purpose-driven culture
* Equitable and inclusive work environment
* Salary packaging options
* Meal and entertainment allowance
* Employee Assistance Program
Why us?
We are a values-based organisation committed to creating inclusive communities where everyone can imagine and achieve their hopes and potential. We aim to promote safety and inclusivity for LGBTIQ+ and First Nations communities.
This is an exciting opportunity to join our team and contribute to making a positive impact on the lives of carers.