Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.
Australind Tourist Park, set along the scenic shores of the Leschenault Estuary, offers a relaxed coastal lifestyle just minutes from Bunbury. Guests enjoy easy access to beautiful beaches, walking and cycling paths, and the vibrant food and wine experiences of the Ferguson Valley.
The park features a range of accommodation options including caravan sites and cabins, all designed to provide comfort in a peaceful, laid‑back setting. Its prime location beside the estuary, neighbouring eateries and nearby shopping centres makes it an ideal base to explore the Bunbury Geographe region.
We are seeking a dedicated Front Office Receptionist to join our team on a casual basis. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for our guests. The ideal candidate will be the first point of contact for visitors, managing enquires and reservations while contributing to the smooth operation of our front office.
Key Responsibilities
* Manage guest and resident bookings, arrivals and departures
* Respond to phone and email enquiries in a timely manner
* Provide local tourism information and assistance to guests
* Handle payments, receipts and basic daily reconciliations
* Maintain communication with park and maintenance teams regarding guest needs
* Support a high standard of customer service and a warm reception environment
* Follow all Work Health & Safety policies, reporting hazards or incidents as required
* Assist with general park duties and undertake on-call responsibilities as needed
About You
* Strong customer service and communication skills
* Confidence using computers, booking systems and Microsoft Office
* Good organisation, attention to detail and cash-handling ability
* A team-focused attitude with the ability to work independently
* Previous experience in reception, tourism or accommodation (preferred)
What We Offer
* Be part of a values-driven organisation built on Respect, Accountability, Collaboration, Innovation, Quality and Customer Focus
* Work in a beautiful park setting with a friendly, supportive team
* Enjoy variety in your day — no two days are the same
* On-site accommodation rental option available for the right candidate
* Couples are encouraged to apply
* Opportunity to work in a stunning coastal park environment with a supportive team
If this sounds like you, or someone you know, we'd love to hear from you. Please send through an up-to-date resume along with a cover letter by clicking the Apply Now button.
Recruitment Agencies
Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.