Duty manager | newnham hotel (brisbane)

About the Role

As Duty Manager, you'll work closely with the Venue Manager to support the day‐to‐day operations of the venue, lead by example, drive service standards, support team development, and ensure the venue consistently delivers exceptional guest experiences.

Key Responsibilities

• Leading shifts across food, beverage and gaming operations
• Coaching, developing and motivating team members
• Maintaining high standards of service, presentation and compliance
• Managing cash handling, banking and end‐of‐day procedures
• Supporting the delivery of functions, promotions and events
• Driving a positive team culture and robust guest engagement
• Ensuring responsible service and gaming practices are upheld

What's on Offer

• Competitive salary package of $76,000 + Super
• Clear pathway to Assistant Venue Manager opportunities
• Ongoing training, development and leadership programs
• Discounts across 200+ AVC venues throughout Australia and New Zealand
• Complimentary meals while on shift
• Supportive team culture and leadership network
• Opportunity to grow your career with one of Australia's leading hospitality groups

About You

You are a motivated hospitality leader who enjoys developing people, creating great guest experiences and leading from the front.

Ideal Experience

• Experience in a Duty Manager, Supervisor or similar leadership role within a hospitality venue
• Strong gaming operations experience
• Experience training, coaching and performance managing team members
• Proven experience with cash handling, banking and end‐of‐day procedures
• Strong communication and stakeholder management skills
• Ability to thrive in a busy, fast‐paced environment
• A flexible approach to working evenings, weekends and public holidays
• A passion for hospitality and creating memorable guest experiences

Essential Requirements

• Current RSA, RSG, RMLV
• Approved Manager Licence
• Availability to work nights, weekends and public holidays

Why Australian Venue Co.?

At Australian Venue Co., we believe our people are our greatest asset. We are committed to creating an inclusive workplace where diverse experiences, perspectives and backgrounds are valued and celebrated. With venues across Australia and New Zealand, we offer genuine career opportunities, ongoing development and the chance to be part of a business that continues to grow and evolve.