Overview
The Original Adelaide River Queen Jumping Crocodile Cruise – Darwin NT
We are seeking a passionate and knowledgeable Tour Guide and Service Assistant to join our team at The Original Adelaide River Queen Jumping Crocodile Cruise in Darwin, Northern Territory. This flexible part-time or full-time role will involve leading engaging and informative tours on our popular river cruises, as well as assisting with providing excellent customer service to our guests.
What you'll be doing
* Delivering captivating tours that educate and entertain our guests about the local wildlife, environment and history of the region
* Ensuring the highest standards of customer service throughout the tour experience
* Assisting with boarding, seating and disembarking passengers in a friendly and professional manner
* Handling Cafe/Retail sales and cash handling
* Maintaining the cleanliness and presentation of the vessel and tour equipment
* Providing first aid and emergency response as needed
* Collaborating with the wider team to continuously improve the tour experience
What we\'re looking for
* Previous experience as a tour guide or in a customer-facing role within the tourism/hospitality industry
* Strong communication and interpersonal skills, with the ability to engage and entertain audiences of all ages
* Excellent customer service orientation and the desire to create memorable experiences for our guests
* Knowledge of the local area, wildlife and natural environment, or the ability to quickly learn and share this information
* Current First Aid certification and the ability to maintain a calm, professional demeanour in emergencies.
* Australian Coxswain (Marine licence) or higher to master vessels.
* RSA for the service of alcohol.
* Enthusiasm, flexibility and a positive, can-do attitude
What we offer
At The Original Adelaide River Queen Jumping Crocodile Cruise, we are committed to providing our employees with a rewarding and supportive work environment. As part of our team, you can look forward to competitive pay, ongoing training and development opportunities, and the chance to be part of a dynamic and passionate organisation.
About us
The Original Adelaide River Queen Jumping Crocodile Cruise is a premier tourism operator in Darwin, Northern Territory. With over 30 years of experience, we take great pride in offering our guests an unforgettable encounter with the incredible wildlife and natural beauty of the Top End. Our mission is to provide educational and thrilling tours that promote conservation and appreciation of the local environment.
If you are excited to join our team and share your passion for the Northern Territory with our guests, we want to hear from you!
Apply now to become our next Tour Guide and Service Assistant.
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