Customer Service Professional Opportunity
We are seeking a highly skilled Customer Service professional to join our dynamic team. This is an exciting opportunity to kickstart your career in banking and be part of a forward-thinking organization.
As a Customer Service Officer, you will provide exceptional customer service to our network by identifying and supporting customers to explore their current and future financial needs. You will also be responsible for undertaking transaction activities for customers, educating them on using digital banking solutions and conducting needs-based conversations to generate opportunities in personal banking and lending.
To succeed in this role, you will need:
* Exceptional communication and relationship building skills;
* A genuine interest in or passion for banking;
* The ability to collaborate effectively with the team and bring a proactive attitude and commitment to exceeding customer expectations;
In return, we offer:
* Flexible working arrangements to balance work and personal life;
* Discounted financial products and services;
* Salary sacrificing options to maximize take-home pay;
* Paid parental leave with no minimum requirements;
* Purchase additional annual leave;
* Discounted private health insurance plan;
* Access to employee network groups and employee assistance program (EAP);
* Pride in Diversity membership;
Join us and be part of a company that truly cares about its people and community.
This role is eligible for our Referral Bonus Program for internal employees only. To refer a friend, please follow the link: External Job Advert.
Job Function
* Customer Service;
* Industries: Banking, Retail, and Consumer Services;