You will maintain a current knowledge of the ICT Service catalogue as delivered by the Digital Services Branch and the role of the Digital Partnership Team in delivering those services.
What you'll do
• Manage eHealth Queensland assets within the Digital Partnership Team by overseeing the asset creation, recovery and write off processes.
• Apply best practice policies, frameworks, processes, and systems, using effective reporting, review, and improvement mechanisms to meet or exceed defined enterprise service levels.
• Drive a culture of continual service improvement by ensuring work practices/processes are developed, reviewed, and standardised across Digital Partnership Teams where appropriate.
• Develop and implement plans and strategies, policies, and procedures for the provision of information and communication technology services to meet customer needs.
• Establish and maintain productive working relationships with key stakeholders including HHS executives, clinicians, and business managers to facilitate their ICT requests with relevant eHealth Queensland and other ICT service providers.
About you
To be successful in this role, you will have:
• High level management and leadership skills in an information and communication technology (ICT) environment for a large, complex service delivery organisation.
• Ability to develop and implement plans, strategies, policies, and procedures for the provision of ICT services that meet customer needs.
• High level experience in managing the delivery of ICT services and support.
• Elevated level interpersonal, communication, negotiations, and consultations skills.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
• 12.75% superannuation
• 17.5% leave loading
Employee wellbeing
• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
#J-18808-Ljbffr