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Administration - scheduling & bookings

Gold Coast
GC Pest Control
Posted: 5 June
Offer description

Join Our Award-Winning Team at GC Pest Control!

Are you a proactive, detail-oriented, and customer-focused professional? Do you thrive in a fast-paced environment where scheduling, multitasking, and client engagement are key? If so, GC Pest Control wants YOU to join our team as an Administration – Scheduling & Bookings .


Why Join Us?

At GC Pest Control, we’re more than just a pest control company; we’re customer-centric bug warriors with over 1000+ 5-Star Google Reviews.

* Award-Winning Team: Australian Trades Small Business Champion Winner & Finalist and Pest Manager of the Year Finalist 2024
* Great Work Culture: Team events like Mini Golf, Axe Throwing, Sailing, and Family Picnics!
* Employee Perks: Team rewards and a positive supportive work environment.


About the Role

As our Administration – Scheduling & Bookings, you’ll be the heartbeat of our office—the key link between our clients and our pest control technicians. Your role will include:

* Scheduling & Coordination: Efficiently book and manage technician schedules to ensure smooth daily operations.
* Client Communication: Answer inbound calls, assist customers with enquiries, and provide exceptional service.
* Lead Management & Follow-Ups: Engage with potential customers to convert enquiries into bookings.
* Data Entry & Workflow Management: Accurately record bookings, job details, and technician assignments in our system.
* Invoicing & Payment Assistance: Assist with invoicing, follow-up on outstanding payments, and ensure accurate financial records.
* Proactive Client Engagement: Follow up with clients for service reminders and maintain customer relationships.


About You

To thrive in this role, you should be:

* Highly Organised: Able to manage multiple tasks while maintaining accuracy.
* A Strong Communicator: Confident and professional over the phone and via email.
* Proactive & Adaptable: Able to think on your feet and find solutions in a fast-paced environment.
* Tech-Savvy: Comfortable using job scheduling software, CRMs, and Microsoft Office.
* Team Player: A positive attitude and a willingness to collaborate with others.

Experience in scheduling or administration within the service industry (such as pest control, trades, or home services) is highly preferred.


Why Work With Us?

* Full-Time Stability – Secure a long-term role with a growing company.
* Join a Trusted & Highly Rated Company – Be part of an award-winning team with 1,000+ 5-star Google reviews, known for exceptional service and customer satisfaction.
* Supportive Team Culture – Work in a fun, energetic, and inclusive environment.
* Immediate Start Available – We’re ready to welcome the right candidate ASAP!
* Onsite Parking


Ready to Apply?

If you’re ready to kickstart your career with a company that values your skills and contributions, apply now!

Apply via Seek or send your resume to .

We can’t wait to meet our next superstar Office Administrator – Scheduling & Bookings!


Seniority level

Entry level


Employment type

Full-time


Job function

Administrative


Industries

Consumer Services

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