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Frontline customer service representative

Wollongong
beBeeCustomerService
Customer Services agent
Posted: 28 August
Offer description

**About the Role:**

We are seeking a diligent and customer-focused individual to join our Frontline Fuel Team at Bulli. As a key member of our team, you will be responsible for delivering exceptional customer service and creating memorable experiences that keep customers returning.

**Key Responsibilities:

* Deliver brilliant customer service to EG customers
* Promote products and exciting in-store deals
* Operate point of sale systems and assist with fuel and stock deliveries
* Maintain a safe working environment at all times
* Ensure effective merchandising and stock control for premium store presentation

**Requirements:

* Previous retail or customer service experience is preferred
* A confident, energetic approach to each shift
* Excellent customer service skills and strong attention to detail
* Ability to thrive in a fast-paced environment
* A proactive communicator and solutions-focused team player

**What We Offer:

* Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation
* Team fuel discount when you fill up at EG sites
* Exclusive access to discounts and cashback offers from over 1,000 retailers
* Employee wellbeing programs including free counselling and flu vouchers
* Parental leave options for primary caregivers plus additional family support initiatives
* Career growth opportunities within a rapidly expanding national network

**Why Join Us?

EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we've focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.

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