Program manager (sydney)

UNITE is Westpac's business‐led, tech‐enabled transformation program—a once in a generation chance to simplify our processes, systems, and technology. Our mission is to deliver the 'one best way' to enhance customer experiences and make work easier for our people.

You will be a part of a high‐performing team accountable for the end‐to‐end delivery of a critical UNITE initiative (TSP173) to provide a single externally facing Customer identifier for all Westpac Group Customers across Westpac (WBC) and Regional Retail Brands (RRB). As a Program Manager in the team, you will play a key role in owning the delivery of a number of workstreams and establishing the relationship between TSP173 and the technology teams responsible for delivering those outcomes. You will be accountable for the end‐to‐end delivery of your workstreams, including planning, financials (actual vs forecast), build, testing and production deployment.

• Manage scope and be responsible for the delivery based on the endorsed scope and delivery plan.
• Manage relationships with key stakeholders on a day‐to‐day basis to achieve the project objectives.
• Support the project team through end‐to‐end delivery, including any necessary escalation and facilitation of agile ceremonies.
• Manage delivery governance and project health in line with the Technology Simplification/Transformation Policy and Standards, including proactive RAID management and reporting of critical items early to senior management.
• Actively support various technology provider teams to enable efficient plan execution, reporting and engagement with oversight and audit/assurance functions.

• 5 years' experience in program delivery of >$10M
• Banking and finance technology background
• Transformation program delivery with enterprise systems
• Experience with both Waterfall and Agile delivery
• Team leadership experience
• Technical management and solutioning skills

• Application development experience

• Commercial acumen
• People leadership
• Analysis and problem solving
• Written and verbal communication skills

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