Job Overview
The IT Support Specialist plays a vital role in delivering exceptional support to staff, clients, and external agencies.
* Effective communication and liaison with stakeholders are crucial.
* Data accuracy is key when entering information into computer databases.
* Collaboration and teamwork are essential to achieving goals and objectives.
Key Responsibilities
* Provide technical assistance to users via phone, email, or in-person.
* Analyze and resolve technical issues in a timely manner.
* Document and track technical requests and issues.
* Participate in training and professional development opportunities.
Professional Development Opportunities
* Career progression with diverse career pathways.
* Access to various programs and initiatives for training and career growth.
* Hands-on experience and internal training opportunities.
* Financial and leave benefits for approved external training and development.
We are committed to equity, diversity, and inclusion, fostering a workplace culture that values individual differences.