Shine Social & Communities (Shine SC) is an established NDIS Service Provider founded in 2019 with a vision to ethically provide participants, families, and carers with a holistic approach to health and wellbeing.
Our mission is to empower individuals to live their best lives — both now and into the future — through quality, person-centred services that create real and lasting change.
As Shine continues to expand, we are seeking an experienced and passionate Service Coordinator to oversee community caseloads, drive the growth of our Supported Independent Living (SIL) division, and support our Service Delivery Department in achieving operational excellence.
Why work for Shine SC?
* Competitive salary exceeding industry standards
* Permanent, full-time employment with genuine career progression
* Regular training and upskilling opportunities – we invest in developing our people so they can be their best for the participants they support
* Flexibility and work-life balance
* Reputable registered NDIS provider known for quality, integrity, and person-centred care
* Dynamic and supportive team culture – where collaboration, innovation, and social impact drive everything we do
About the Role
As a Service Coordinator, you'll play a vital leadership role overseeing community-based supports, managing a diverse participant caseload, and guiding teams across multiple service areas.
You'll also support the ongoing growth and operational development of our Supported Independent Living (SIL) portfolio, ensuring quality, compliance, and participant satisfaction are consistently achieved.
You will work closely with the Service Delivery and Operations teams to:
* Coordinate and oversee a community support caseload, ensuring high-quality, person-centred outcomes
* Build strong relationships with participants, families, and external stakeholders
* Support the ongoing growth and sustainability of Shine's SIL services
* Provide leadership, mentoring, and training to frontline staff
* Oversee compliance, risk management, and continuous improvement across all services
* Collaborate with internal teams to streamline service delivery and drive department goals
Candidate qualifications:
Our ideal candidates will possess the following:
* A background in disability, nursing, allied health, psychology, or social work
* A strong understanding of the NDIS framework, particularly SIL operations
* Prior experience in a SIL coordinator/management role, preferably in a High Intensity setting (Essential)
* Assist Clients with Medication Skillset trained (Essential)
* Mental Health First Aid (Essential)
* Relevant qualifications in Health, Community Services or Management (Cert IV, Diploma or tertiary qualification) (Essential)
* Current First Aid/CPR Certificate
* Current Driver License
* Current Comprehensive Car Insurance and own vehicle
* Police Check
* Current NDIS Workers Screening & Working with Children Check
If you are ready to make a genuine difference in the lives of others, while contributing to the growth of a forward-thinking organisation, we would love to hear from you.
Apply now to join a team that's redefining what quality disability support looks like in Australia.
Please get in contact today with Ashleigh or