Overview
Looking for mechanically minded individuals to contribute to the company's growth by delivering quality service to customers while performing scheduled maintenance and safety & function checks.
What you will do
* Servicing and repair of material handling equipment in a dedicated territory and customer base – help Crown build positive customer experiences
* Utilize field-based mobile technology to manage daily work schedule
* Inventory input on company allocated service van and customer sites – deliver a professional level of service
* Gain experience with Australia's top-tiered customer base
* Join the leading forklift service business in Australia
* Initial 8-week onboarding and industry-leading training program
* Perform routine maintenance and complete service work – reactive and planned
* Accurately maintain important service records of work performed
Are you looking for a progressive career change from another industry and want to learn new skills with potential for competitive hourly rates with incentives and overtime? Then this is the role for you.
Typical Crown Technician Tasks and Duties
* Conduct customer-focused scheduled and breakdown services
* Assist in the preparation of field-based quotes for customers
* Record notes and file service records accurately as part of the service team, providing high-level customer service
* Access industry-leading training and development, with progression opportunities including coaching less experienced technicians
* Maintain up-to-date technical knowledge, including automation and telematics
* Keep up to date with industry trends, new products and services
* Partner with the company to maximize additional sales and service across a dedicated customer base
Requirements
* Prior experience as a forklift mechanic or service technician is highly regarded but not essential
* Ability to perform scheduled maintenance, safety checks, and repairs
* Demonstrated mechanical aptitude
* Excellent problem-solving skills
* Strong attention to detail
* Ability to work independently and as part of a team
* Good communication and customer service skills
How you can apply
Submit your resume with details about your work experience and qualifications via the Apply Now button.
Benefits
* Benefits program with discounts and cashback from over 400 retailers nationwide
* Access to a health and wellbeing platform supporting mental, physical and financial goals
* Corporate rates for private health insurance
* Inclusive working environment
* Employee assistance program for confidential counselling
* Fully equipped service vans and weekly tool allowances
* Full-time role with regular overtime opportunities
* Industry-leading incentive programs
* Safety recognition program for safe work practices
* Opportunities for career progression into management, internal roles, or engineering
* Specialised ongoing training from industry-leading professionals
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